let's talk about our process

Your Design Journey Starts Here

We believe great design should be as effortless for you as it is impactful for your audience. This page is your step-by-step guide to how we take your vision from concept to completion — using a proven, streamlined process that keeps you informed, involved, and excited every step of the way. From your first onboarding form to the final file delivery in our secure client portal, we’ve made sure the experience is simple, organized, and results-driven.

How it works

From order to draft—simple, structured, secured.

Our process is built for speed, clarity, and clean execution—so you always know what happens next.

01

Place your order

Once your order is confirmed, we begin the onboarding process so your project enters the production queue.

02

Get your portal invite

You’ll receive an email invitation to our client portal—please check your spam/junk folder. You can also set up your account anytime at portal.designsecured.com.

03

Complete onboarding

Inside your dashboard, complete onboarding, then select your project type and submit your outline so our team has everything needed to create your draft.

04

Draft delivery timeline

Drafts are completed within 7–10 business days (depending on season and queue). You’ll be notified in the portal once your draft is ready.

Tip: If you don’t see your portal invite within a few minutes, check spam/junk and search your inbox for “Design Secured”.